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Study Guide & Strategies
Case studies
What:
Case studies
- are written summaries or syntheses
of real-life cases
based upon data and research
- require you to isolate and think
through the key issues involved
against both theory and the larger comparative environment
- identify appropriate strategies
for the resolution of the 'case'
- weigh the pros and cons of the
remedial options/strategies
- recommend and present a rationale
for the best resolution
How:
The process to develop a case studies:
- define the objective of the case
study
- identify the important players
within the organization, the "stakeholders"
- identify other target groups of
the organization, whether clients or suppliers
- state the official mission of the
organization studied
- state the historical mission of
the organization
- state the understood mission of
the stakeholders in the organization
- scale the importance of
stakeholders, whether in decision-making or effect of consequences
- outline the formal decision-making
process
- note informal decision-making
processes
- identify the process of production
or service delivery
- identify support mechanisms
- identify competitors
- What is the organizational context
of the profession or of competitors
- state the major problem
- subsequent problems and
implications
- role of management
- role of production/service
providers
- identify strategic issues
- Identify decisions needed to be
made
- Identify risk factors
- Identify historical precedents
- Define remedial options
- Compare options as regards pros
and cons, theory, risk factors
- Make recommendation and justify
- Write an executive summary
focusing on key elements
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